ATTENTION HUB WATER CUSTOMERS!!!
HUB is seeking volunteers to add to our regular
sampling pool for lead and copper testing. We’ve had some homes drop off the list over the
years due to having new lead-free plumbing installed or the home being abandoned/demolished.
To qualify you must have either a lead service line (see pdf by clicking on the link) or
copper plumbing that was installed between 1983 and 1986.
Click Link to learn more:
Lead and Copper Testing....
NEW ServLine PROTECTION PROGRAM
Harriman Utility Board is expanding our water loss coverage through our New ServLine Program and providing
our residential customers the opportunity to add line repair and replacement coverage. The Water Loss Protection
Program will start April 1st. As a residential customer, you are automatically enrolled in the Water Loss
Protection Program. This will be the only way residential leaks will be adjusted that occur after April 1, 2017.
Click Link to learn more:  ServLine Flyer Information
**** PUBLIC NOTICE ****
Harriman Utility Board
NO Water Violations
We have received some phone calls regarding water quality in response to a nearby water system's recent public notice of a
drinking water violation for exceeding the EPA's maximum contaminant level (MCL) for Total Trihalomethanes (TTHMs). We want
to assure our customers that we do not have any current violations in our drinking water system and are continuing to meet
the MCL for TTHMs and all other EPA mandated contaminants.
“Please be aware of a
scam involving a person
claiming to be a HUB
employee calling and
stating that you are
behind on your utility
bill, and will be cut
off unless you call a
1-800 number and make a
payment. Please keep in
mind HUB payments can
only be made by: calling
865-882-3242 (option 3),
through the SmartHUB app
(apple or google) or at
our office. Payments
made any other way will
not be received by HUB.
As always, HUB thanks
you for your cooperation
and we remind you to
always be careful giving
any personal information
on line or over the
Mobile Device Users: (Smartphones
Some Facts and Myths about
Utility Rates & Practices
We would like to take this
opportunity to respond to
some of the comments........more
What our customers say: