Harriman Utility Board - 300 North Roane Street Harriman, TN 37748 - Tel 865 882 3242


Welcome to Harriman Utility Board

What we strive for:

The Harriman Utility Board is dedicated to providing utility Electric, Gas, Water, and Sewer services to residential, commercial, industrial, and public facilities..

Our sole purpose for existing is to provide present and future rate payers with friendly, safe, reliable, efficient services at the lowest rates consistent with fair compensation to employees, safety for the public and employees and protection of our environment.

The key to ongoing success is a total organizational commitment to our rate payers and to each other. That commitment is based on integrity, honesty, and openness in dealings with our rate payers, suppliers and each other.



Recent News


**H.U.B. Water Survey**

Harriman Utility Board will be performing a telephone survey of Water Customers in the Roane and Morgan County areas (outside city limits of Harriman). The information collected will be kept strictly confidential and will assist us in our application for a Community Development Block Grant. These surveys are a required part of the application, as part of our scoring is based on the percentage of persons of Low/Moderate Income. You may receive a phone call from us asking about your total household income as well as demographic information. You WILL NOT be asked to provide your social security number. We hope to perform more water system improvements with this grant. Obtaining grant funding helps us to make much needed repairs without having to raise rates. Phone calls will be made between now and the end of January. Thank you in advance for your cooperation and we are sorry for the inconvenience. If you have any questions or concerns, please call us at 882-3242.

**Scam Warning**

“Please be aware of a scam involving a person claiming to be a HUB employee calling and stating that you are behind on your utility bill, and will be cut off unless you call a 1-800 number and make a payment. Please keep in mind HUB payments can only be made by: calling 1-866-999-4586, or 865-882-3242 (option 3), at www.hub-tn.com, through the SmartHUB app (apple or google) or at our office. Payments made any other way will not be received by HUB. As always, HUB thanks you for your cooperation and we remind you to always be careful giving any personal information on line or over the telephone.


Mobile Device Users: (Smartphones or Tablets)

If you are using a mobile device (Smartphone or Tablet) to view or pay your bill online; you MUST use the Smarthub App. You can download and install the app for "FREE" at "AppStore" for Iphone/Ipad users and "Playstore" for Android users. You can click on the appropriate link below:

Apple IOS Users: Iphone or Ipad

Android Users: Android Phones or Tablets

Some Facts and Myths about Utility Rates & Practices

We would like to take this opportunity to respond to some of the comments........more

What our customers say:


"The workmen were courteous and had the old wires off (the) house and quickly removed the broken pole.  They had a new pole installed in a short time even though it entailed finishing the work after dark..." more

Linda C.

"I don’t know what you all have done here in Wartburg…but you have definitely done something wonderful! . . ." more

Annette N.

read all testimonials
Harriman Utility Board
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Harriman Utility Board is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ethnic origin, gender, sexual orientation, age, religion, creed, physical or mental disability, or any other factor protected by law.