****** PUBLIC NOTICE ******
September 14, 2018
HUB Electric Rates Changes for October 2018
Dear Valued Customer:
As both your neighbors and partners in the continued growth of
our community, the Harriman Utility
Board (HUB) regards maintaining reasonable rates as one of our
most important commitments. We are
now, and will continue to work tirelessly to improve infrastruc
ture and practices towards stabilizing your
Beginning October 1, 2018, the aver
age residential electric cus
tomer will see an increase of $6.76 on
their power bill each month.
This estimate is based on an average monthly usage of 1,084 kW
Depending on your usage, your incr
ease could be more or less of
this amount. Similarly, our GSA 1
(small commercial) customers will see an average increase of $6
.93 per month based on a usage of 964
kWh. READ FULL DOCUMENT
****** PUBLIC NOTICE ******
In order to provide a reliable electrical service for its customers, as well as ensure safety considerations
for the general public and its employees and contractors, the Harriman Utility Board (HUB) has adopted the following
policies regarding our Recurring Trimming and Right of Way Maintenance Program.
HUB strives to provide an enduring impact on a growing community through exceptional service. An ever-present and leading threat to this mission is the growth of trees and other vegetation
in proximity to electrical system infrastructure. The purpose of HUB’s Recurring Trimming and Right of Way Maintenance Program is to minimize service interruption and damage to utility lines
and equipment while providing safe, reliable electric service at affordable rates......(Right of Way Policy)
Our water meets all of EPA’s health standards. In 2017, we have conducted tests for over 50 contaminants that may be
in drinking water. As you’ll see in the chart....
*** Utility Scam ***
“Please be aware of a scam involving a person claiming to be a HUB employee calling and stating that you are behind on your utility
bill, and will be cut off unless you call a 1-800 number and make a payment. Please keep in mind HUB payments can only be made by:
calling 1-866-999-4586, or 865-882-3242 (option 3), at
www.hub-tn.com, through the SmartHUB app (apple or google) or at our office. Payments made any other way will not be received by HUB.
As always, HUB thanks you for your cooperation and we remind you to always be careful giving any personal information on line or over the telephone.
*** Hotel/Resort Scam ***
Please be aware of a scam involving a call appearing to come
from "Harriman Utility Board" as well as other local businesses. The call will have a person claiming to
be an employee of that business and stating that you have recently stayed at one of our resorts.These are scams.
As always, HUB thanks you for your cooperation and we remind you to always be careful giving any personal
information on line or over the telephone.
If you are using a mobile device (Smartphone or Tablet) to view or pay your bill online; you MUST use the Smarthub App. You can download and
install the app for "FREE" at "AppStore"
"Playstore" for Android users. You can click on the appropriate link below:
Apple IOS Users: Iphone or Ipad
Android Users: Android Phones or Tablets
We would like to take this opportunity to respond to some of the comments........
please click the link below:
Some Facts and Myths about Utility Rates & Practices
"The workmen were courteous and had the old wires off (the) house and quickly removed the broken pole. They had a new pole installed in a short time even though it entailed finishing
the work after dark..." more
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