Careers
Harriman Utility Board does not have any openings currently. Please check back for updates. Openings are posted to this page immediately when available.
Customer Service Representative
The Harriman Utility Board (HUB) is currently seeking a Customer Service Representative to join our team. This role plays a crucial part in delivering exceptional customer service to HUB customers and requires strong interpersonal and communication skills. Candidates should possess proficiency in numerical calculations and basic computer skills. Familiarity with customer service principles and practices is preferred.
A partial listing of essential functions include:
- Addresses customer inquiries and resolves complaints promptly.
- Handles customer payments for utilities, including credit card and online transactions.
- Manages significant sums of money daily and ensures accurate reconciliation of cash drawers at the close of each day.
- Generates service orders efficiently.
- Answers calls and routes them to the necessary department or person to address their concerns.
Reports to: Customer Service Manager
Department: Customer Service
Work Status: Full-Time
FLSA Status: Non-Exempt
Pay Status: Hourly
The mission of the Harriman Utility Board is to enhance our community through exceptional service. All HUB employees should be dedicated to this mission, in keeping with our vision, which is to inspire social and economic growth through intentional action. This means that there is much expected of an employee of HUB beyond merely being qualified to perform a specific function. Essential to success is a personal commitment to both our customers and our community.
Applications will be accepted through Friday, March 6, 2026 (or later if position is not filled)
Employment with HUB is contingent upon applicant passing employment eligibility verification, a background check, a physical examination, and a drug screening. Applications are available at the main office at 200 N. Roane Street, or may be filled out online at hub-tn.com/apply.
HUB IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants have rights under Federal Employment Laws.
Application for HUB Employment
Family and Medical Leave Act (FMLA)
Utility Right-of-Way Foreman
The Harriman Utility Board (HUB) has an immediate opening for a Utility Right-of-Way Foreman.
Job Requirements: Must possess a valid Tennessee Class A Commercial Driver’s License. Requires a high school or vocational school degree or equivalent. Must demonstrate the ability to independently direct and supervise crews, proactively identify work needs, and safely receive and carry out both oral and written instructions. Strong knowledge of right-of-way maintenance, vegetation management cycles, tree trimming practices, equipment operation, traffic control, and OSHA safety standards is required. The ideal candidate will be self-motivated, organized, and capable of planning work activities without routine task assignment. Preference will be given to applicants with line clearance experience and demonstrated leadership in directing field operations.
Job Summary: Directs and supervises crews for general maintenance of all utility right-of-ways under the direct supervision of the Electric Superintendent. This position is responsible for proactively evaluating system conditions, identifying maintenance needs, maintaining accurate progress tracking, and ensuring HUB’s right-of-ways remain in excellent condition through disciplined and forward-looking vegetation management practices.
Reports to: Electric Superintendent
Department: Electric / Right-of-Way
Work Status: Full-Time
FLSA Status: Non-Exempt
Pay Status: Hourly
The mission of the Harriman Utility Board is to enhance our community through exceptional service. All HUB employees should be dedicated to this mission, in keeping with our vision, which is to inspire social and economic growth through intentional action. This means that there is much expected of an employee of HUB beyond merely being qualified to perform a specific function. Essential to success is a personal commitment to both our customers and our community.
Applications will be accepted through Friday, March 6, 2026 (or later if position is not filled)
Employment with HUB is contingent upon applicant passing employment eligibility verification, a background check, a physical examination, and a drug screening. Applications are available at the main office at 200 N. Roane Street, or may be filled out online at hub-tn.com/apply.
HUB IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants have rights under Federal Employment Laws.
Application for HUB Employment
Family and Medical Leave Act (FMLA)