Natural Gas

Safe, reliable, and efficient natural gas.

We’re dedicated to powering homes and businesses throughout Roane County with safe, reliable, and efficient natural gas. Our expert Gas Department proudly serves 3,175 customers using a robust infrastructure featuring 712 valves, 7 regulator stations, and over 150 miles of gas piping. Our team is not only highly trained but also committed to exceeding both State and Federal safety regulations—all so you can enjoy peace of mind along with dependable service.

Why Choose Natural Gas?
Natural gas offers unmatched benefits for every type of property—whether you’re heating a family home or fueling a growing business. Our natural gas service is backed by decades of expertise, rigorous safety inspections, and a commitment to sustainable energy solutions.

For Your Home

• Enjoy cost savings: Households using natural gas can experience significant annual savings compared to other energy sources.
• Faster, precise energy: From instant oven heat to efficient home heating, natural gas keeps your home comfortable.
• Reliable hot water: Never worry about cold showers with our dependable supply.
• Proven safety: Our Gas personnel conduct regular field surveys to ensure your home’s gas distribution is secure.

For Your Business

• Lower operating expenses: Energy-efficient natural gas systems help keep overhead low and operations running smoothly.
• Consistent, uninterrupted service: Our extensive 150-mile pipeline network and state-of-the-art monitoring systems ensure you’re always powered up.
• Sustainability goals: Natural gas is cleaner and more stable, supporting the environmental ambitions of modern businesses.
• Specialist support: Our trained team guides you through every compliance and safety checkpoint, so you can focus on growth.

Your Safety is Our Top Priority

• Highly trained and qualified staff who meet strict State and Federal standards
• Routine system surveys led by our Gas Department Manager, Superintendent, and Director of Safety
• A rigorous, week-long annual inspection conducted by the Tennessee Public Utility Commission’s Gas Pipeline Safety division
• Continuous system upgrades and proactive leak detection technologies

Reliable Service You Can Count On

• Proven reliability: Our system’s performance is continuously monitored to maintain a high service reliability rating.
• Resilient infrastructure: With 712 valves, 7 regulator stations, and over 150 miles of gas piping, our network is built to withstand even the toughest conditions.
• Local expertise: Our dedicated field operators are always on hand to ensure prompt and professional service.

Please review the documentation below for specifications on Excess Flow Valves, Customer owned piping and our gas installation requirements.

Excess Flow Valves

Gas Installations

Customer Owned Piping