Let us help resolve your non‑emergency issues quickly and efficiently.

• Having a problem that isn’t an outage? Fill out our online issue reporting form with clear details about the problem.
• Check our Service Status dashboard for the latest updates on system performance.
• Review our FAQs for immediate troubleshooting tips.

Need to speak with someone? Call our Customer Service line at (865) 882‑3242 during business hours (Monday–Friday, 7 am–5 pm) for personalized assistance.