Careers
Harriman Utility Board does not have any openings currently. Please check back for updates. Openings are posted to this page immediately when available.
Customer Service Representative
The Harriman Utility Board (HUB) is currently seeking a Customer Service Representative to join our team. This role plays a crucial part in delivering exceptional customer service to HUB customers and requires strong interpersonal and communication skills. Candidates should possess proficiency in numerical calculations and basic computer skills. Familiarity with customer service principles and practices is preferred.
A partial listing of essential functions include:
- Addresses customer inquiries and resolves complaints promptly.
- Handles customer payments for utilities, including credit card and online transactions.
- Manages significant sums of money daily and ensures accurate reconciliation of cash drawers at the close of each day.
- Generates service orders efficiently.
- Answers calls and routes them to the necessary department or person to address their concerns.
Reports to: Customer Service Manager
Department: Customer Service
Work Status: Full-Time
FLSA Status: Non-Exempt
Pay Status: Hourly
The mission of the Harriman Utility Board is to enhance our community through exceptional service. All HUB employees should be dedicated to this mission, in keeping with our vision, which is to inspire social and economic growth through intentional action. This means that there is much expected of an employee of HUB beyond merely being qualified to perform a specific function. Essential to success is a personal commitment to both our customers and our community.
Applications will be accepted through Friday, March 6, 2026 (or later if position is not filled)
Employment with HUB is contingent upon applicant passing employment eligibility verification, a background check, a physical examination, and a drug screening. Applications are available at the main office at 200 N. Roane Street, or may be filled out online at hub-tn.com/apply.
HUB IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants have rights under Federal Employment Laws.
Application for HUB Employment
Family and Medical Leave Act (FMLA)
Certified or Non-Certified GWS Utility Worker
The Harriman Utility Board (HUB) has an immediate opening for a Gas, Water & Sewer Utility Worker. This position is responsible for installing, operating, and maintaining natural gas, water, and sewer facilities. The successful candidate will be willing and able to work unplanned overtime and commit to a 24/7 on-call rotation schedule, which is typically every 3rd week during which the successful candidate must be able to report to work within 30 minutes of being called. This position must also be available to respond to emergency situations. This position is subject to extreme outdoor temperatures, adverse weather conditions, and exposure to insects and animal bites.
Responsibilities: Assist with installing, operating, and maintaining natural gas, water, and sewer facilities.
Preference may be given to a candidate that currently holds a Distribution (Grade I or II) and/or Collection (Grade I or II) certification from the State of Tennessee. Applicant must be willing and able to obtain such within 3 years of employment. This position must also be able to obtain their CDL license within 12 months of employment. Preference will be given to applicants with five or more years’ experience working in water, wastewater, and/or natural gas utilities.
Reports to: Manager of GWS/GWS Superintendent
Department: Gas, Water & Sewer
Work Status: Full-Time
FLSA Status: Non-Exempt
Pay Status: Hourly
Download the Certified Job Description Here
Download the Non-Certified Job Description Here
The mission of the Harriman Utility Board is to enhance our community through exceptional service. All HUB employees should be dedicated to this mission, in keeping with our vision, which is to inspire social and economic growth through intentional action. This means that there is much expected of an employee of HUB beyond merely being qualified to perform a specific function. Essential to success is a personal commitment to both our customers and our community.
Applications will be accepted through Friday, March 20, 2026 (or later if position is not filled)
Employment with HUB is contingent upon applicant passing employment eligibility verification, a background check, a physical examination, and a drug screening. Applications are available at the main office at 200 N. Roane Street, or may be filled out online at hub-tn.com/apply.
HUB IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants have rights under Federal Employment Laws.
Application for HUB Employment
Family and Medical Leave Act (FMLA)
Water Treatment Plant Operator
The Harriman Utility Board (HUB) has an immediate opening for a Water Treatment Plant Operator for its 3.2 MGD surface water treatment facility. This position is responsible for the safe and efficient operation of the water treatment plant and pump stations to ensure State-certified drinking water that meets or exceeds all regulatory standards. Job duties include, but are not limited to: laboratory testing; basic, routine maintenance and operation of pump stations; monitoring trouble alarms; monitoring the distribution system tanks and pumping stations; distribution system flushing; performing janitorial and grounds duties; and performing any other duties that might be assigned by management.
Requirements: Eligible candidates will possess a Water Treatment (Grade III or IV) certification from the State of Tennessee or be able to obtain such within 18 months of employment. In addition, successful candidate shall be able to lift 75 lbs; work in confined spaces and at heights; be willing and able to work rotating shifts including evenings, weekends, and holidays; and possess a valid driver’s license issued by the State of Tennessee. Preference may be granted to applicants who have previously served in a similar capacity for a water treatment facility. College coursework is preferred but not required for hiring.
Reports to: Chief WTP Operator
Department: Gas, Water & Sewer
Work Status: Full-Time
FLSA Status: Non-Exempt
Pay Status: Hourly
The mission of the Harriman Utility Board is to enhance our community through exceptional service. All HUB employees should be dedicated to this mission, in keeping with our vision, which is to inspire social and economic growth through intentional action. This means that there is much expected of an employee of HUB beyond merely being qualified to perform a specific function. Essential to success is a personal commitment to both our customers and our community.
Applications will be accepted through Friday, March 20, 2026 (or later if position is not filled)
Employment with HUB is contingent upon applicant passing employment eligibility verification, a background check, a physical examination, and a drug screening. Applications are available at the main office at 200 N. Roane Street, or may be filled out online at hub-tn.com/apply.
HUB IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants have rights under Federal Employment Laws.
Application for HUB Employment
Family and Medical Leave Act (FMLA)